Global Case Management System (GCMS) notes and related government records may help a person understand information recorded on an immigration file, including application history, officer notes, assessments and reasons that may have contributed to a decision.
The appropriate access-to-information or privacy process depends on the requester, location, institution, whose information is involved and whether valid consent is required.
BIC Canada can assist with requesting GCMS/ATIP records for immigration and visa applications and reviewing the records once received. These records can be particularly useful when an application has been refused, delayed or requires clarification, as they may provide additional information about how the application was assessed.
A records request does not change or reconsider an immigration decision. Information released may also contain redactions, exemptions or internal terminology that requires proper context. GCMS notes provide a record of information available on the file at a particular time and should not be considered a complete or guaranteed explanation of every delay, concern or future decision.
What We Do
Clear, trusted immigration guidance tailored to your goals.
Prepare applications with care.
Each application goes through a detailed preparation and review process.
Assess eligibility and address concerns early.
We review your eligibility and supporting information to identify potential issues and correct errors before submission.
Use email as our primary communication method.
We provide clear instructions, updates through email, providing you a paper trail of important information and deadlines.
Provide access to your file information.
We manage applications through our client management portal, where information is prepared and verified. Clients can access information relevant to their files through this portal.
What We Don’t Do
We set honest expectations.
We don’t make false promises or guarantee outcomes.
We do not guarantee invitations, approvals or processing times, as these decisions are outside our control.
We don’t Arrange LMIA job offers or find employers for OINP support.
We do not find or arrange employers to support LMIA or OINP applications. Our role is limited to preparing and submitting applications where an employer has already agreed to provide support.
We don’t accept false information or documents.
We do not assist with misrepresentation or dishonest practices. We decline files where we have reason to believe the applicant intends to provide false or misleading information.
We don’t participate in false employment or payroll arrangements.
We do not encourage or participate in schemes where someone is placed on payroll without genuine employment to qualify for an immigration application.
We don’t use WhatsApp or personal mobile numbers for client communication.
Due to the volume of applications we handle, all client communication is conducted through our official office email addresses. This helps us keep communication organized and track important instructions, updates and deadlines.
